IT-konsult
·
Göteborg
CRM Specialist
Boost customer insights and loyalty with data-driven CRM analytics in a role where your work shapes smarter decisions
We are looking for an experienced CRM Specialist to join an exciting assignment. The role covers a wide range of CRM analytics and development tasks, with a strong focus on data-driven insights and customer engagement.
Assignment Scope
- Develop scalable forecasting models in Power BI
- Work with customer segmentation and behavioral analysis
- Update and optimize Salesforce data structures
- Define and track loyalty KPIs
- Review customer journeys and map relevant KPIs
- Migrate dashboards and reports into a new datalake environment
Requirements
- Proven proficiency in visualization and reporting tools such as Power BI and Qlik Sense
- Academic background in data science, statistics, computer science, mathematics, or equivalent
- Hands-on experience with Salesforce CRM and Salesforce Marketing Cloud
- Strong SQL skills with the ability to transform and manage data
- Excellent analytical mindset, problem-solving ability, and communication skills
- Solid track record in CRM analytics, customer segmentation, and customer data interpretation
Meriting Qualifications
- Experience with Salesforce environments, advanced data visualization, and cloud-based solutions (e.g. Azure)
- Avdelning
- IT-konsult
- Platser
- Göteborg
Om ecareer
ecareer är Nordic Investin Groups interna rekryteringsbolag. Vi fokuserar på att hitta seniora specialister och ledare till våra snabbväxande bolag inom IT, utbildning, ekonomi och hållbarhet.
Vi söker dig som vill bidra med erfarenhet, driva utveckling och ta nästa steg i en koncern med stark tillväxt – och höga ambitioner.
Grundades
2018
Medarbetare
60
Omsättning
40 miljoner